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Click OK to close the Add or Remove Snap-ins dialog box. In the Certificate snap-in dialog box, select Computer account, and click Finish, then OK. In the Certificate snap-in dialog box, select My user account, and click Finish, then OK. In the Add or Remove snap-ins dialog box, under Available snap-ins select Certificates, and then click Add. On the File menu of Console 1, click Add/Remove Snap-in. In the Windows Search box, type mmc and then click OK. To check the installed Trusted Root Certificates on the local computer, follow these steps:
VeriSign Class 3 Public Primary CA - G5. Here are the certificates which licensing file verification checks rely upon: Hence, most of the Windows 8 or Windows 10 customers would not experience this issue. Typically for Windows 8 and Windows 10 users in a connected and unrestricted environment, the operating system automatically downloads the required certificates. A newly commissioned Windows 7 machine on an offline environment or a security restrictive environment, it is likely that these certificates may not be present on their machine, causing licensing failures. Any end-users who may not have the below-mentioned root certificates would run into licensing failures upon product launch. Unavailability of these certificates would cause licensing failures upon launching the product.
With Licensing Service Update v11., a file integrity check has been added to the licensing workflow that requires few root certificates on the user machine.