Select Dropbox from the list of programs and click "Uninstall".ģ) When the uninstall finishes, reboot your computer. Click "Uninstall a Program" (Vista, 7, 8, 10) or "Add or Remove Programs" (XP). Click on the Start button on the bottom left of your screen, and select "Control Panel" (Vista, 7, XP), or type Control Panel at the Start screen or start menu, and click on it (10, 8). Please note that if Dropbox was installed by a Windows administrator in Program Files, you will need admin permissions to remove the application. Click on the gear icon in the Notifications panel and select "Quit Dropbox". Click the Dropbox icon in the system tray at the bottom of your screen.
Then, make sure you save and quit ALL programs that access files in the Dropbox folder. Let's also make sure that you try temporarily disabling your Antivirus or Security program while reinstalling the Dropbox application, just to prevent any Antivirus or Security program blocking access for Dropbox to specific files or programs needed during this install or startup process. Also, there was actually a newer version of the client released on 6/21 (5.4.24). I want to make sure we are covering all our troubleshooting bases, for documentation purposes, so I'm going to have you do a reinstall and resync to attempt to fix the problem. Their canned response is "go lay it on the forum members", which is what I'm doing here. I am literally at my wit's end on this, and Dropbox refuses to help me. I have tried three different downloads just to be sure the problem isn't a download corruption. Every permission and access choice in the entire machine for all accounts have been enabled. The "unlink cookie" message is probably the most common, but there is no order or sequence to these error messages. File "dropbox\client\unlink_cookie.pyo", line 418, in _write_dict_to_fileĮxception: Couldn't write unlink cookie.Īnd on and on.OperationalError: attempt to write a readonly database File "dropbox\sqlite3_helpers.pyo", line 152, in execute.When you click on the link in the error message box and read the specific error message (I count quite literally 38 such messages in my temp folder) there are many different error shown as causing the crash here are a few: Not only have I religiously followed every step in Francesco's link he gives in his reply above, I have also tried a complete uninstall using Revo and reinstalling, no dice,still same error message. Same problem when moving DB to my new Win 10 machine from my Win 10 laptop (where it works just fine).
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